HP Vivienne Tam Mini 1000 Webcam Fixed

Last week, while I attended HP/Vivienne Tam’s fashion week events, I learned how to fix the previously reported HP Mini 1000 webcam issue. It turns out the real problem is a bit of film stuck to the inside of the screen, which blocks the webcam. It made my webcam look like it had a dark pair of sunglasses on.

I’m really excited that this was fixed, as I lug my lovely Vivienne Tam around everywhere and don’t have to rely on another for video chats. And after all, us fashionistas always do like to look our be~~st.~~

If you recently purchased a HP Mini 1000, you can try removing the film on your own. But be careful as you don’t want to scratch the webcam.

Update: Xavier: HP contacted us and asked us to take down the video and we agreed to do so because this fix may cause more harm than good. Opening up the display housing and removing the film may void the warranty. After opening up another Mini 1000 and trying this ourselves it’s clear that anyone that’s not used to working on computers can easily damage the display and webcam.

We’ve reported on this issue more than once and HP’s fully aware of the lackluster webcam performance on the Mini 1000. Notebooks.com and other blogs have raised the issue over the past couple of days and HP’s responded by assuring us of an official fix in the near future. We’ll keep you updated and hope there’s a resolution for all Mini 1000 owners facing this issue. If you have any questions, please feel free to email xavier_at_notebooks_dot_com.

Tags: HP Mini 1000, HPVT, Vivienne Tam

Comments

ALICE KOMEN

i recently saw a picture and discription of the machine in our local news papers but i am unable to find out where i can get it in Kenya or its price. Sarah do you know where i can find it in Kenya and its price?

Randy2k9

My wife and I have just recently purchased the HP Mini aside from the webcam issue stated above, its been an amazing machine, best NB on the market right now.

Kevin Garnett

Very interesting article,I love it.

Sarah

Hello readers,

Last week, many of you saw a video in which I removed a piece of film from the webcam on an HP Mini 1000 Vivienne Tam Edition. I would like to ask that you do not remove the film. What I did not know at the time was that the film was purposely placed there during production and it is important that it stays there. My intentions were good, but I do not want any of you to risk damaging your Mini or risk affecting the warranty. When using your webcam, pick a place that is well-lit to get the best possible picture. The Mini is a great value. If a high-performance webcam is important to you, you can find them on our full-featured (but higher-priced) notebook PCs or by choosing to add a webcam accessory.

I offered my apology to the gals with whom I spent time in NYC on Friday (Amisha, I hope you can forgive me!) – I feel so bad for giving them incorrect information and I hope you all will accept my apology.

Sincerely,
Sarah
Product Marketing Manager, HP